Diagnosing Social Support and Performance Management: A Case Study of Contextual Ambidexterity in a Manufacturing Company

نویسندگان

  • Darren K. Allen
  • Darren Kerr Allen
  • Minna Rollins
چکیده

...................................................................................................................................................................... 10 1.0 Introduction and Problem Statement.................................................................................................................... 11 2.0 Literature Review ................................................................................................................................................... 15 2.1 Contextual Ambidexterity ................................................................................................................................. 16 2.2 Social Support .................................................................................................................................................... 23 2.3 Performance Management ............................................................................................................................... 27 2.4 Burnout ............................................................................................................................................................. 31 2.5 Organizational Trust .......................................................................................................................................... 34 3.0 Conceptual Model ................................................................................................................................................. 39 4.0 Research Methodology .......................................................................................................................................... 43 4.1 Case Research.................................................................................................................................................... 44 4.2 Abduction as the Research Philosophy ............................................................................................................. 49 4.3 The Researcher-Client Agreement .................................................................................................................... 53 4.4 Case Background ............................................................................................................................................... 53 4.5 Research Process and Results ........................................................................................................................... 60 5.0 Findings .................................................................................................................................................................. 77 5.1 Survey Results ................................................................................................................................................... 78 5.2 Interview Results ............................................................................................................................................... 83 5.3 Performance Management ............................................................................................................................... 89 5.4 Social Support .................................................................................................................................................. 103 5.5 Moderating Factors ......................................................................................................................................... 128 5.6 Unit of Analysis ................................................................................................................................................ 129 6.0 Conclusions .......................................................................................................................................................... 130 6.1 Contributions ................................................................................................................................................... 131 6.2 Limitations ....................................................................................................................................................... 136 6.3 Implications for Future Research .................................................................................................................... 136 Appendix .................................................................................................................................................................... 141 Works Cited ............................................................................................................................................................... 163 Vita ............................................................................................................................................................................ 173

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تاریخ انتشار 2015